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USOLN & CUSP RESPONSE TEAM

Here to Serve Our Growing CUSP Community

Our USOLN & CUSP response team is here to help provide you with the information, guidance and insights on all things related to the CUSP credentialing process. You have three ways to contact the response team with your questions:
Phone
Live Chat
Click the Chat Icon in the bottom right corner of page to chat live with the team!
Hours
Our team is available from 8AM to 5PM CT. If you need help outside of these hours, please leave a message in voicemail, email or chat and our team will respond the next business day.

Meet the USOLN & CUSP Response Team

Curtis Marquardt

Carlyn Housh

Executive Director

Carlyn brings over a decade of experience in the nonprofit sector, having been actively involved since 2011. Throughout her career, she has served on multiple boards across Illinois, contributing her leadership and strategic insight in a variety of roles. Carlyn is deeply committed to advancing safety standards and practices, and her work reflects a strong dedication to promoting well-being within the safety industry. Her collaborative approach, passion for service, and proven leadership make her a driving force in mission-driven work. (You can change the ending)

Shawn Talbot, IOM, CAE

CUSP Program Director

Shawn manages all aspects of the CUSP certification program.  She is an association management professional with 22 years of association industry experience.  She has extensive experience leading other certifications and working with boards of directors and volunteers, as well as community outreach, chapter relations, financial management, team building and marketing experience.

Denise Steele

CUSP Program Coordinator, Customer Service and Support

Denise Steele comes to us from the College of Respiratory Therapists in Ontario, Canada where she served as the Coordinator of Professional Programs. Denise has extensive project management experience and has a background in training and development.